Effective Date: 02/ 05/ 2026
Last Updated:07/30/2026

1. Introduction

Targetbuying is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and share personal information when you visit [tergetbuying.com], apply for a trade account, request a quotation, purchase our products or otherwise communicate with us.

We process personal information in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and other applicable UK data protection laws.

2. Who We Are

For the purposes of UK data protection law, the data controller is:

Trading Name: Targetbuying

Registered Office:

Kemp House
City Road
London
EC1V 2NX
United Kingdom
Email: support@targetbuying.com
Telephone / WhatsApp:
+44 7895 953359
Website:targetbuying.com

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

3. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Your full name and job title
• Company or trading name
• Company registration and VAT numbers
• Business type and trade references
• Billing, delivery and business addresses
• Email address and telephone number
• Account login details
• Enquiries, quotation requests and correspondence
• Order, invoice, payment and transaction information
• Delivery instructions and order history
• Credit account applications and credit-check information
• Marketing and communication preferences
• Product interests and purchasing behaviour
• IP address, browser type and device information
• Website activity, cookie data and analytics information
• Customer service complaints, returns and warranty information

We generally collect business-related information. However, information relating to sole traders, partnerships, directors, employees, representatives and other identifiable individuals may still constitute personal information.

Payment card details are normally processed securely by our payment service providers. We do not usually store complete payment card information on our own systems.

4. How We Collect Your Information

We may collect personal information:

• Directly from you when you contact us
• When you register or apply for a trade account
• When you request a quotation, catalogue or product information
• When you place or pay for an order
• When you contact our customer service team
• When you subscribe to marketing communications
• When you visit or use our website
• From your employer or another representative of your business
• From publicly available sources, including Companies House and business websites
• From credit reference, fraud prevention or identity verification agencies
• From delivery companies, payment providers and other service providers
• At trade shows, exhibitions and other business events

5. How We Use Your Information

We may use your personal information to:

• Create, verify and manage wholesale trade accounts
• Assess trade or credit account applications
• Respond to enquiries and prepare quotations
• Process and fulfil wholesale orders
• Take payments and issue invoices or credit notes
• Arrange delivery, collection, returns and replacements
• Provide customer service and warranty support
• Maintain transaction, tax and accounting records
• Prevent fraud, misuse and other unlawful activity
• Recover overdue payments and manage disputes
• Improve our website, products and services
• Understand customer requirements and purchasing trends
• Send relevant product news, catalogues, offers and trade updates
• Protect our legal rights and comply with legal obligations

We will not use your personal information for a materially different purpose without providing appropriate information and, where required, obtaining your consent.

6. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

Contract: Processing is necessary to enter into or perform a contract with you, including managing an account, processing an order or arranging delivery.

Legal obligation: Processing is necessary to comply with tax, accounting, fraud prevention and other legal requirements.

Legitimate interests: Processing is necessary for our legitimate business interests, including operating our wholesale business, verifying trade customers, managing business relationships, improving our services, preventing fraud and conducting appropriate business-to-business marketing. We consider whether these interests are overridden by your rights and interests.

Consent: Where required, we rely on your consent for particular marketing communications, optional cookies or other specific processing. You may withdraw your consent at any time.

Legal claims: We may process information where necessary to establish, exercise or defend legal claims.

7. Trade Accounts and Credit Checks

If you apply for a credit account, we may verify the information supplied and obtain information from credit reference agencies, fraud prevention agencies, trade referees and publicly available sources.

We may use this information to:

• Confirm the identity and trading status of your business
• Assess creditworthiness
• Set or review credit limits and payment terms
• Prevent fraud and reduce financial risk
• Recover unpaid amounts

Where applicable, the relevant credit reference or fraud prevention agency may act as a separate data controller and provide its own privacy notice.

8. Marketing Communications

We may send relevant wholesale product information, price lists, catalogues, promotions and business updates where permitted by law.

Depending on the recipient and method of communication, we may rely on consent or our legitimate interests. You can unsubscribe at any time by:

• Clicking the “unsubscribe” link in an email
• Contacting us at [Email Address]
• Following any other opt-out instructions included in the communication

Unsubscribing from marketing will not prevent us from sending essential communications relating to your account, quotations, orders, invoices or deliveries.

We may retain limited information on a suppression list to ensure that we respect your marketing preferences.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enable essential website functions
• Maintain security and prevent fraud
• Remember your settings and preferences
• Understand how visitors use our website
• Measure website performance
• Support advertising and marketing activities

Where required, we will ask for your consent before placing non-essential cookies on your device. You can accept, reject or manage cookies through our cookie consent tool and browser settings.

For further information, please read our Cookie Policy at [Cookie Policy URL].

10. Sharing Your Information

We may share personal information with trusted third parties where necessary, including:

• Payment processors and banks
• Delivery, courier, freight and logistics companies
• Warehousing and fulfilment providers
• Manufacturers and suppliers where required to fulfil an order
• IT, website hosting, cloud storage and cybersecurity providers
• Email, customer relationship management and marketing platforms
• Accountants, auditors, insurers, solicitors and professional advisers
• Credit reference, fraud prevention and debt recovery agencies
• Government authorities, regulators, courts and law enforcement bodies
• Buyers, investors or advisers involved in a proposed sale, merger or restructuring of our business

These organisations may only use personal information for the relevant purposes and must handle it securely as required by applicable law.

We do not sell your personal information to third parties.

11. International Data Transfers

Some of our suppliers, manufacturers or service providers may be located outside the United Kingdom, including in [list relevant countries, if applicable].

Where personal information is transferred outside the UK, we take appropriate steps to protect it. These may include:

• Transferring information to a country covered by UK adequacy regulations
• Using the UK International Data Transfer Agreement or UK Addendum
• Applying other safeguards permitted by UK data protection law

You may contact us for further information about the safeguards used for international transfers.

12. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, tax and dispute-resolution requirements.

Generally:

• Account and order records may be retained for up to six years after the end of the relevant financial year or business relationship
• Enquiries that do not result in an order may be retained for up to [12/24] months
• Credit application information may be retained for up to [six years], where appropriate
• Marketing information is retained until you unsubscribe, withdraw consent or the information is no longer required
• Cookie information is retained according to the periods described in our Cookie Policy

We may retain information for longer where required by law or in connection with a dispute, investigation or legal claim.

13. Data Security

We use appropriate technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

Access to personal information is limited to employees, contractors and service providers who need it for legitimate business purposes and who are subject to appropriate confidentiality obligations.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of processing
• Object to processing based on legitimate interests
• Object to direct marketing at any time
• Request transfer of information in a portable format
• Withdraw consent where processing is based on consent
• Ask us to review certain automated decisions
• Make a complaint to the Information Commissioner’s Office

These rights are subject to legal conditions and exemptions. To exercise a right, contact us at [Privacy Email Address]. We may request information to verify your identity before responding.

We normally respond to valid requests within one month.

15. Automated Decision-Making

We do not normally make decisions that have a legal or similarly significant effect on you using solely automated processing.

If this changes, we will provide appropriate information about the decision-making process, its likely consequences and your applicable rights.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/

17. Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices, security or content of those websites.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

18. Children’s Information

Our wholesale products and services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children through our trade services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will be published on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

20. Contact Us

Trading Name: Targetbuying

Legal Company Name: Targetbuying Ltd

Company Registration Number: [COMPANY REGISTRATION NUMBER]

VAT Registration Number: [VAT REGISTRATION NUMBER]

Registered Office:
Kemp House
City Road
London
EC1V 2NX
United Kingdom

Trading Address:
Kemp House
City Road
London
EC1V 2NX
United Kingdom

Email:
support@targetbuying.com

Telephone / WhatsApp:
+44 7895 953359

Website:
https://targetbuying.com